RAP Support

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Activity overview

Latest activity by RAP Support
  • RAP Support created an article,

    RAP Platform Update - Summer 2025 Release

    We’re excited to announce several improvements designed to enhance your experience with our platform. Here’s a summary of the key updates:What’s New & ImprovedOrgUnit Search Fully RestoredThe OrgUn...

  • RAP Support created an article,

    Making Actions and Controls Mandatory for a Risk

    When you create a risk, you have the option to add controls and actions as part of the mitigation planner that risk.  By default, the system is set up to allow risks to be created without any contr...

  • RAP Support created an article,

    Adding an organisation unit

    Go into the maintenance section of the system . Click a parent organisation unit in the organisation units section of the side menu . Click the Create button at the bottom of the page . Ent...

  • RAP Support created an article,

    Deleting a user

      Within RAP, users are either ACTIVE or INACTIVE.  It is not possible to delete a user. Only active users are licensed users   If you  need to prevent a user from logging on and/or being assigned ...

  • RAP Support created an article,

    Disabling a user account

    When a user account is no longer required, perhaps because the person has left the company, it is necessary to prevent further risks/issues or actions being assigned to them. In order to do this ...

  • RAP Support created an article,

    Enabling a user account

    Active accounts are treated as licensed users of the system.   To enable an account that has been created but never active or to re-enable an account: In order to do this you will need to go into...

  • RAP Support created an article,

    Changing a user's password

    Go into the maintenance section of the system . Select the people section in the side menu . Find the person in the people list and on the actions column for that person, select the security ...

  • RAP Support created an article,

    Adding a user

    Go into the maintenance section of the system . Click on the person's organisation unit in the 'people' section of the side menu. Click the Create button at the bottom of the page . On the ...

  • RAP Support created an article,

    Getting a list of users

    Go to the maintenance section of the system . Click a company/department in the people section of the side menu .  This will show a list of people assigned to that company/department or to any ...

  • RAP Support created an article,

    Browser Support

    The following browsers are currently supported: Internet Explorer 11 Microsoft Edge V107 and above Firefox v36 and above. Chrome v40 and above. Safari v5.1, v7.1,v8 up to v16.1