RAP Support

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  • RAP Platform Update - Summer 2025 Release

    We’re excited to announce several improvements designed to enhance your experience with our platform. Here’s a summary of the key updates:What’s New & ImprovedOrgUnit Search Fully RestoredThe OrgUn...

  • Getting a list of users

    Go to the maintenance section of the system . Click a company/department in the people section of the side menu .  This will show a list of people assigned to that company/department or to any ...

  • Confidential risks

    You may want to include a risk that has particular sensitivity or is better restricted to only those managing the risk (and associated actions).   A risk which is marked 'confidential' may only be ...

  • Logging In

    In order to be able to log into RAP, you will require a username and password to be assigned by the system administrator(s).  This login will also be assigned a security profile which alters the sy...

  • Introduction

    RAP stands for Risk Assurance Platform and is provided by Viral Apps Ltd.  It  is a cloud subscription based business and project risk management system, designed to allow businesses to manage thei...

  • Adding a user

    Go into the maintenance section of the system . Click on the person's organisation unit in the 'people' section of the side menu. Click the Create button at the bottom of the page . On the ...

  • Browser Support

    The following browsers are currently supported: Internet Explorer 11 Microsoft Edge V107 and above Firefox v36 and above. Chrome v40 and above. Safari v5.1, v7.1,v8 up to v16.1

  • Access Levels

    RAP uses an inherited top-down security model. The permissions you are given at a particular level in the organisation hierarchy will be inherited downwards to all subordinate levels. However, the ...

  • Raising a Risk or Issue

    Click the Raise item in the main menu, or the green "plus"icon on the Dashboard screens .  This brings up an empty risk detail page which is made up of a number of tabs.  The tabs shown will vary...

  • Adding controls

    As defined in BS31000, a  control is  any process, policy, device, practice, or other actions that modify risk.  Each control may be assessed according to whether it has yet been implemented, it is...